FAQs
Are You Insured?
Yes, we are fully insured. Fresh Fix Cleaning carries comprehensive liability insurance to protect your home, business, and our team while we’re on site. This means you can feel confident knowing your space is in safe, responsible hands from start to finish.
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Do You Bring Your Own Supplies?
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We arrive fully equipped with professional grade cleaning supplies and tools to deliver consistent, high-quality results. Our products are carefully selected to be effective, safe, and appropriate for each space we service.
Am I Able To Request Certain Supplies?
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We’re happy to accommodate requests for specific cleaning products or solutions whenever possible. Just let us know your preferences during booking, and we’ll do our best to tailor the service to your needs.
Please note: Specialty or non standard products may be an additional charge, require advance notice or additional time.
Do You Guarantee Satisfaction?
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We’re proud of our work and stand behind it. If you’re not completely satisfied with our service, let us know within 24 hours and we’ll make it right. Excellence is our priority, and we’re committed to delivering results you can feel confident about.
Do I Need To Be Present?
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Nope, You don’t need to be present. Many of our clients provide access instructions in advance so we can clean while they’re away. We work efficiently, respect your space, and ensure everything is secure before we leave.
If you would like to be present but have a tight schedule, we’ll coordinate a service time that fits your availability and keep communication simple and streamlined from start to finish.